Privacy policy

  1. Who We Are

LeinsterPlants.ie is a trading name of Futyur Ltd, fulfilling online orders for horticultural plants.

 

  1. What Information We Collect

We may collect the following types of personal data:

  • Contact information — name, email address, postal address, phone number (when you provide them via order or contact forms).
  • Order & payment information — details needed to process your orders (e.g. address, payment method).
  • Account details — if you set up an account (username, password).
  • Website usage data — IP addresses, browser type, device type, operating system, pages visited, time & date of visits, etc.
  • Cookies and similar technologies — to track and improve user experience, store preferences, possibly for analytics.

 

  1. How We Use Your Information

We use your personal data for purposes including:

  • Processing and fulfilling your orders (shipping, delivery, payment, etc.).
  • Communicating with you (order updates, customer support).
  • Improving our website and services (using analytics, feedback).
  • Marketing and promotional communications (if you opt in).
  • Complying with legal obligations (tax, audit, etc.).

 

  1. Legal Basis for Processing

Under GDPR and Irish law, our lawful bases include:

  • Contractual necessity: to fulfill your order/service.
  • Consent: for things like marketing communications or cookies when required.
  • Legitimate interests: improving services, fraud prevention, analytics, etc.

 

  1. Sharing Your Information

We may share your data with third parties only as needed, in certain circumstances, such as:

  • Payment processors or banks to handle payments.
  • Shipping/delivery partners to deliver orders.
  • IT and hosting providers.
  • Analytics providers (e.g., Google Analytics) to understand website usage.
  • Legal or regulatory authorities if required by law.

We will not sell or rent your personal data to third parties for unrelated marketing without your consent.

 

  1. Cookies & Tracking

We use cookies / tracking technologies to:

  • Remember your preferences.
  • Improve site functionality.
  • Understand website performance and user behavior (analytics).

You will have the option to accept or refuse non-essential cookies. Essential cookies necessary for site functionality may not have opt-out.

 

  1. Data Retention

We retain your personal information only for as long as necessary:

  • To complete the transactions you requested.
  • To comply with legal obligations.
  • To resolve disputes, troubleshoot issues, enforce our agreements.

After these are fulfilled, we will securely delete or anonymise your data where appropriate.

 

  1. Your Rights

Under EU / Irish data protection law, you have rights including:

  • Access: request a copy of your personal data we hold.
  • Rectification: ask us to correct any inaccurate or incomplete data.
  • Erasure (“right to be forgotten”): request deletion of your data in certain situations.
  • Restriction of processing: ask to limit how we use your data.
  • Object to processing: especially direct marketing or profiling.
  • Data portability: receive your data in a structured, commonly used format.

To exercise any of these rights, contact us at [email protected]

 

  1. Security

We employ appropriate technical and organizational safeguards to protect your personal data against unauthorized access, loss, alteration, or destruction. While we take reasonable measures, no system is 100% secure, and we cannot guarantee absolute security.

 

  1. Changes to This Policy

We may update this policy from time to time. If material changes are made, we will notify users via the website or email (if applicable). The date at the top will reflect when changes were made.

 

11. Contact Us 

If you have any questions about this Privacy Policy or your personal data, contact us at:

Email: [email protected]

 

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